Return policy

Return policy

  1. Introduction

At XBeltic, we strive to provide high-quality products and services and exceptional customer satisfaction. However, we understand that returns may occasionally be necessary. This return policy details our return guidelines and procedures.

  1. Returns and Refunds

2.1 Product Returns

If you are not satisfied with your purchase and wish to return a product, please contact our customer service team at 3046598898 within 3 days of the delivery date. We will be happy to help you process your return.

The product must be in its original condition and must not have been used, damaged, modified, or altered in any way. It must include all original tags and packaging.

Once the return is received and verified, we will provide a refund of the product cost, excluding original shipping charges, using the same payment method you used for the purchase.

2.2 Service Returns

For contracted services, return requests must be made within 3 days of the purchase date.

If the service has not been provided or has been provided poorly, we will do everything possible to resolve the situation and, if necessary, provide a full or partial refund of the amount paid.

  1. Return Process

To start the return process, follow these steps:

  • Please contact our customer service team at 3046598898 to notify us of your intent to return your item and receive detailed instructions on how to proceed.
  • Prepare the product or service details for return according to the instructions provided by our customer service team.
  • Please return the product or provide the necessary details for return service following our instructions.
  1. Exceptions

Some products/services may be subject to special return policies. Please refer to the product description or terms of service for any specific return restrictions.

  1. Contact

If you have any questions about our return policy, please feel free to contact us at 3046598898

This Return Policy complies with applicable regulations and is effective as of the last updated date indicated above. We reserve the right to update or modify this policy at any time. We recommend that you check this policy regularly to stay informed of any changes.