Shipping Policy

Shipping Policy

Shipping in Colombia:

1. Free Shipping to Medellin:

   • All shipments to the city of Medellín, Colombia, are free. No additional shipping charges will apply to this location.

2. Shipping to Other Cities in Colombia:

   • For shipments to any other city in Colombia, a shipping fee of 14,000 Colombian pesos per order will apply. This cost will be added to the total purchase price.

General Considerations:

1. Processing Time:

   • Orders will be processed within 3 business days of payment confirmation. Please note that holidays may affect processing times.

2. Shipping Methods:

   • We use the fastest shipping carrier to process our shipments. Delivery times may vary depending on location and courier company restrictions.

3. Shipment Tracking:

   • A tracking number will be provided for each order. Customers can track their shipment through [link to tracking system] for up-to-date delivery status information.

4. Mailing address:

   • It is the customer's responsibility to provide a correct and complete shipping address when placing their order. Changes to the shipping address after the order has been processed may be subject to additional charges.

5. Successful Delivery:

   • Delivery will be considered successful once the package has been delivered to the address specified in the order and a confirmation signature has been obtained. If the customer is unavailable at the time of delivery, additional delivery attempts may be made according to the courier company's policy.

6. Returns:

   • For information about our return policy, please visit https://fajasxbeltic.com/pages/politica-de-devoluciones

7. Questions and Contact:

   • If you have any questions or concerns regarding shipping, please feel free to contact us at 3046598898